Welcome to Sundorika.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. General Terms
1.1. By using Sundorika.com, you agree to these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website.
1.2. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to check this page regularly for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.
2. Eligibility
2.1. You must be at least 18 years old to use our website. By using this site, you represent and warrant that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
3. Account Registration
3.1. To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete.
3.2. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
4. Orders and Payment
4.1. By placing an order with us, you agree to provide current, complete, and accurate purchase and account information. We offer multiple payment options, including Cash on Delivery (COD), Bkash, Nagad, and Bank Transfer.
4.2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, for any reason, including but not limited to product availability, errors in product or pricing information, or any issue identified by our fraud detection system.
4.3. In the event of a cancellation after payment has been processed, we will refund the payment amount to you in accordance with our Refund Policy.
5. Shipping and Delivery
5.1. We offer delivery services both within Bangladesh and internationally. For orders within Dhaka, delivery is typically within 24 hours. For orders outside Dhaka, delivery usually takes between 48 to 72 hours.
5.2. International shipping times may vary based on the destination country. Shipping costs and delivery timelines will be provided at checkout.
5.3. We are not responsible for any delays caused by destination customs clearance processes.
6. Returns and Refunds
6.1. If you are not satisfied with your purchase, you may request a return in accordance with our Return and Refund Policy. You are responsible for all shipping and courier charges associated with returns.
6.2. Please review our Return and Refund Policy for more details on how to initiate a return or refund request.
7. Product Descriptions and Pricing
7.1. We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
7.2. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
8. Intellectual Property
8.1. All content on this website, including text, graphics, logos, images, and software, is the property of Sundorika.com or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
8.2. You may not use any content from our website without our express written permission.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, Sundorika.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from (i) the use or inability to use the website, (ii) unauthorized access to or alteration of your transmissions or data, or (iii) any other matter relating to the website.
10. Governing Law
10.1. These Terms and Conditions and your use of this website are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of Bangladesh.
11. Contact Information
11.1. If you have any questions or concerns about these Terms and Conditions, please contact us at shop.sundorika@gmail.com.
By using Sundorika.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. Thank you for shopping with us!
